Contact
Contact Us
If you have any questions, concerns, or need help with an order, please contact our customer service team. We’ll do our best to respond as quickly as possible and help resolve your query.
Address
PSB-Global Ltd
5 Towerfield Close
Shoeburyness
Essex
SS3 9QP
United Kingdom
How We Can Help
Our team can assist with a range of enquiries, including:
Product Enquiries
Thinking about making a purchase but need more information? Contact us with any questions about our products, and we’ll be happy to provide further details, measurements, specifications, or guidance.
Delivery or Address Issues
If you are waiting for a delivery, need an update on your order, or have noticed an issue with your delivery address, please contact us as soon as possible so we can assist.
Order Cancellations
Changed your mind? Please contact us as soon as possible. If your order has not yet been processed or dispatched, we will do our best to cancel it before shipment.
Item Issues
If there is a problem with your item, such as damage, a fault, missing parts, or an issue with the instructions or manual, please get in touch with your order number and photos where possible. We will review the issue and work quickly to provide a suitable solution.
Customer Service Hours
Our customer service team is available:
Monday to Friday: 9:00 AM – 4:30 PM
Closed weekends and bank holidays
If you contact us outside of these hours, please leave a message or send us an email, and we will respond as soon as possible during our next working hours.
We Value Your Feedback
At PSB-Global, we are committed to providing a reliable and helpful service. Your feedback helps us improve our products, website, and customer experience.
Whether you have a question, suggestion, concern, or issue with your order, we’d be happy to hear from you. Thank you for choosing PSB-Global.